Mujeer Abdul Majeed

Mujeer Abdul Majeed

Showroom Manager | Retail Operations & Automotive Sales

Dubai, UAE

Profile summary

Strategic Showroom Manager with 16 years shaping retail operations and automotive sales outcomes. Multilingual professional fluent in 4 languages, bringing extensive GCC experience across B2B and B2C channels. Known for driving revenue growth, optimizing inventory coordination, and leading multicultural teams. Committed to maintaining high customer service standards and operational excellence.

Career highlights

Showroom Revenue Growth: Increased sales revenue by 25 percent by expanding the customer database and introducing new automotive products at IMALCO.

Showroom Operations Management: Shaped showroom strategy, steering daily retail operations, B2B and B2C sales channels, and multicultural customer service standards across a GCC retail environment.

Automotive Product Certifications: Completed product training across multiple brands including Vredestein, General Tyres, Hankook, Panasonic, and Varta batteries.

Key skills

ProfessionalShowroom Management Retail Operations Automotive Retail Sales B2B & B2C Sales Corporate & Business Customer Handling Customer Relationship Management Customer Service & Experience Consultative Selling Sales Target Achievement Upselling & Cross-Selling Product Recommendation Lead & Enquiry Handling Negotiation & Objection Handling Complaint Resolution & Service Recovery After-Sales Support Team Leadership & Staff Training Inventory & Stock Coordination Stock Control Tyres, Batteries & Lubricants Cash Handling & Invoicing Sales Documentation Microsoft Office Conflict Resolution Problem Solving Time Management

Professional experience

SHOWROOM MANAGER – CUSTOMER SERVICE & RETAIL OPERATIONSMay 2017 - Apr 2025
IBRAHIM MOHD AL KHULAIFI TRADING CO. (IMALCO)Wakra, Qatar

Shaped showroom strategy, steering daily retail operations, B2B and B2C sales channels, and multicultural customer service standards across a GCC retail environment. Defined staff training protocols and operational controls, influencing inventory management and cross-functional order execution.

  • Increased sales revenue by 25% by expanding the customer database and introducing new automotive products.
  • Supervised and trained showroom staff to maintain consistent sales, product knowledge, and operational standards.
  • Coordinated with internal departments on orders, stock availability, and product movement to support sales fulfilment.
  • Handled B2B and B2C customer enquiries, recommending suitable automotive products and processing sales documentation.
SHOWROOM SALES ASSISTANTJan 2012 - Jan 2017
IBRAHIM MOHD AL KHULAIFI TRADING CO. (IMALCO)

Guided retail and commercial transactions within the showroom environment, addressing walk-in and repeat customer requirements through consultative product recommendations while supporting senior sales executives with order processing and after-sales service operations.

  • Handled showroom sales transactions for automotive products, matching customer vehicle needs, usage preferences, and budget constraints.
  • Maintained product displays and organized showroom stock for easy identification, accessibility, and sales readiness.
ASSISTANT WAREHOUSE STAFFJan 2010 - Jan 2012
IBRAHIM MOHD AL KHULAIFI TRADING CO. (IMALCO)

Steered automotive stock handling and transfer logistics between warehouse and showroom operations, verifying physical inventory and maintaining system records.

  • Processed the receipt, organization, storage, and dispatch of automotive stock items.
  • Prepared products for showroom requirements and transferred inventory between warehouse and showroom locations.
OFFICE ADMINISTRATORJan 2009 - Jan 2010
AL ANSARI FOREIGN EXCHANGEMumbai, India

Managed front-desk operations and telephone routing while maintaining office records and administrative files. Supported daily administrative workflows in compliance with internal procedures.

  • Responded to customer enquiries via telephone and email.
CAREER PROGRESSION: Assistant Warehouse Staff → Showroom Sales Assistant → Showroom Manager / IMALCOJan 2010 - Jan 2025
Qatar /
  • Executed retail sales operations and customer service tasks to complete daily showroom transactions.
  • Managed warehouse inventory workflows from assistant staff capacity through to full showroom management oversight.
AL ANSARI FOREIGN EXCHANGE, MUMBAI, INDIAJan 2009 - Jan 2010
OFFICE ADMINISTRATOR
  • Handled administrative documentation following company protocols.
  • Answered telephone and email inquiries from customers.

Education

Higher Secondary School Certificate – CommerceJan 2003 - Jan 2005
MASM Vocational Higher Secondary School
  • Kerala, India
BBA Coursework CompletedJan 2005 - Jan 2008
ICA College

Business Administration

  • Kerala, India

Certifications

Vredestein Tyre Product Training2017-02-01T00:00:00.000Z
General Tyres Product Training2019-04-01T00:00:00.000Z
Hankook Tyre Product Training
Panasonic Battery Product Training
Varta Batteries Product Training

Languages

English · Professional

Malayalam · Professional

Hindi · Professional

Arabic · Professional